01 · The problem
What problem does it solve?
A salon gets most enquiries as Instagram DMs and WhatsApp messages. Staff reply between clients, slots are juggled in a diary, and many enquiries never become bookings.
No-shows leave stylists idle on busy Saturdays, and the Google profile has no way to book at all.
Lost DMs
Enquiries answered too late.
Front-desk time
Replying instead of serving.
No-shows
Idle stylists on busy days.
Missing from Google
No booking button where people search.