AI Agents & Chatbots
AI agents and chatbots that answer, qualify and book — 24/7
Custom AI agents and chatbots for your website, WhatsApp and internal tools — trained on your content, connected to your systems and handing over to humans when it matters.
- Timeline
- 2–6 weeks
Overview
Ideal for
- Support teams answering the same questions
- Sales teams chasing inbound leads
- Businesses selling on WhatsApp
An AI agent is a chatbot that can actually do things: look up an order, book an appointment, qualify a lead, create a support ticket or update your CRM. We design and build agents that understand your products and policies, speak in your brand voice and work around the clock.
We deploy agents where your customers already are — your website, WhatsApp Business, Instagram DMs, Slack or your help desk — and connect them to your knowledge with retrieval (RAG), so answers are grounded in your documents rather than guesses.
Every agent ships with guardrails, analytics and human handoff, plus a review dashboard so your team can read conversations, improve answers and measure resolution rates.
What we deliver
AI Agents & Chatbots, end to end.
- 01
Customer support agents
Answer FAQs, track orders and resolve common issues instantly, with smooth handoff to your team.
- 02
Sales & lead agents
Qualify visitors, recommend products, capture details and book calls into your calendar.
- 03
WhatsApp & social agents
Agents on WhatsApp Business, Instagram and Messenger — where many customers prefer to talk.
- 04
Knowledge base (RAG)
Answers grounded in your documents, website and policies, with sources.
- 05
Tools & integrations
Agents that read and write to your CRM, help desk, calendar, sheets and databases.
- 06
Analytics & guardrails
Conversation analytics, safety filters, evaluation tests and cost monitoring.
Included
What’s included
- Use-case workshop and conversation design
- Training on your documents and website
- Website widget and/or WhatsApp deployment
- CRM, calendar or help-desk integration
- Human handoff and escalation rules
- Brand voice and safety guardrails
- Analytics dashboard
- Post-launch tuning from real conversations
Tools & stack
Built with the best tools
- OpenAI
- Anthropic Claude
- Google Gemini
- LangGraph
- Vector databases
- WhatsApp Business Platform
- Next.js
- Python
Process
How we deliver ai agents & chatbots
- 01
Map conversations
Collect real customer questions and define what the agent should and should not do.
- 02
Build & connect
Connect your knowledge and tools; design prompts, flows and guardrails.
- 03
Test
Evaluate against real questions, edge cases and safety tests before launch.
- 04
Launch & improve
Deploy, monitor conversations and improve answers every week.
Solutions we build
Start from a working demo.
- AI agents & chatbotsLive demoAI Shopping Assistant“Shoppers can’t decide between products and leave to “think about it”.”Five tabs and a guess → 3 messages
- AI agents & chatbotsLive demoHR Policy Assistant“HR answers the same leave and reimbursement questions all day.”Email HR, or read the PDF → One question, with the clause
- AI agents & chatbotsLive demoHindi & Multilingual Chatbot“Half our customers write in Hindi or Hinglish — and our bot only speaks English.”English only → Hindi, Hinglish & English
- AI agents & chatbotsLive demoAdmissions Counsellor Bot“In admission season our counsellors miss half the enquiries.”The next morning → At once
- AI agents & chatbotsLive demoAI Voice Calling Agent“Our callers can’t keep up with follow-ups, reminders and missed calls.”Unanswered until morning → Answered, 24×7
- AI agents & chatbotsLive demoWebsite AI Chatbot“Visitors leave our site at night with questions nobody answered.”Next afternoon → In seconds
- AI agents & chatbotsLive demoDocument Q&A Chatbot“The answer is somewhere in a 200-page PDF, and nobody has time to find it.”Read it page by page → 1 question
- AI agents & chatbotsLive demoWhatsApp AI Sales & Support Agent“Our team answers the same fifty questions all day — and misses the real buyers.”Next morning → At once, 24×7
FAQ
AI Agents & Chatbots FAQ
What is the difference between a chatbot and an AI agent?
A traditional chatbot follows fixed scripts. An AI agent understands free-form questions, reasons over your knowledge base and takes actions in your tools — booking a call, updating a CRM or creating a ticket.
Can the agent work on WhatsApp?
Yes. We deploy on the official WhatsApp Business Platform as well as websites, Instagram, Messenger and Slack.
What if the AI does not know the answer?
It says so and hands the conversation to a person with the full context. You control which topics it may answer.
Ready for AI Agents & Chatbots?
Tell us what you are building. You get a reply within 24 hours and a free, no-pressure strategy call.
or email contact@arcadealliancenetwork.com