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Arcade Alliance

Live demo · AI tool · Businesses serving customers beyond English

Answers in the customer’s language.

A customer writes “मेरा ऑर्डर कहाँ है?”, another types “delivery kitne time mein hogi?”, a third asks in English. Each gets the right answer, in their own words, from the same knowledge base.

Try it live Make it yours

The problem

“Half our customers write in Hindi or Hinglish — and our bot only speaks English.”
The problem this demo is built to solveLive demo · sample data

What is a Hindi chatbot?

A Hindi chatbot understands customers who write in Hindi (Devanagari), Hinglish (Hindi in Roman letters) or English, and replies in the language they used. It answers from one knowledge base — your policies and order data — so you don’t maintain separate bots, and hands over to a person when it should.

Built around your workflow: this demo is a starting point — screens, fields, rules and integrations are made to fit your business.

Languages one bot answers in

Before: English onlyWith the system: Hindi, Hinglish & English

How the system works · how we measured

In the demo, the same assistant answers in Hindi, Hinglish and English from one knowledge base; other Indian languages can be added.

01 · The problem

What problem does it solve?

A grocery delivery business in Lucknow added an English chatbot to its website and WhatsApp. Most customers write in Hindi or Hinglish; the bot misunderstands them, replies in English, and the chats end up with the two people in support anyway.

Translating the bot into Hindi would mean maintaining two sets of answers — and still missing Hinglish, which is how many customers actually type.

  • Misunderstood customers

    English-only bots fail on Hindi and Hinglish.

  • Abandoned chats

    Customers give up and call instead.

  • Two sets of answers

    Separate bots per language drift apart.

  • Support overload

    Every non-English chat lands with a person.

02 · The solution

How does Hindi & Multilingual Chatbot fix it?

  1. 01

    Understands how people type

    Devanagari Hindi, Hinglish in Roman letters and English — even mixed in one message — are understood.

  2. 02

    Replies in kind

    The reply follows the customer’s language and script, in a natural, polite register.

  3. 03

    One knowledge base

    Policies, catalogue and order data are written once; answers are produced in each language from them.

  4. 04

    Voice notes too

    Customers who prefer to speak can send a voice note, which is transcribed and answered.

03 · The result

What changes?

Languages one bot answers in

Before: English onlyWith the system: Hindi, Hinglish & English

How the system works · how we measured

In the demo, the same assistant answers in Hindi, Hinglish and English from one knowledge base; other Indian languages can be added.

Scripts in the demo
3
Knowledge base for all
1
Language detected per message
Auto
Notes understood (add-on)
Voice

Live demo

Try it live.

A scripted demo with sample data, so it behaves the same for everyone. Nothing you do here is saved or sent anywhere.
  1. 1Tap “मेरा ऑर्डर कहाँ है?” — the reply comes in Hindi.
  2. 2Ask “Delivery kitne time mein hogi?” — the reply comes in Hinglish.
  3. 3Ask about returns in English, then say “Haan, return shuru karo”.
Make it yours
Loading the demo…

Before & after

The same day, two ways.

Watch each task move from the way it’s done today to the way it runs on the system — or drag the slider yourself.
Today
With the system
  • Hindi messageToday: Misread by the botWith the system: Understood and answered in Hindi
  • Hinglish messageToday: Passed to a personWith the system: Answered in Hinglish
  • New policyToday: Updated in two botsWith the system: Updated once
  • Voice noteToday: IgnoredWith the system: Transcribed and answered

Your numbers

What could it save you?

Put in your own volume and timing. It’s your estimate, worked out in your browser — not a promise from us.
min
min

Our estimate for the same task — change it if you like.

₹ / hr

Your estimate

125 hours a month

About 15.6 working days back every month.

2,080 non-English chats a month (26 working days) × 3.6 minutes saved each. Your numbers stay in this browser.

Make it yours

Built around your business.

Choose what your version of Hindi & Multilingual Chatbot needs. Your brief builds itself — send it, and we reply with a plan.

Often asked for by businesses like yours

  • Formal or friendly Hindi
  • Which languages to support first
  • Words your customers use for your products
  • When to hand over to a person
  • Script for replies (Devanagari or Roman)
Always included
  • Hindi, Hinglish & English
  • One knowledge base
  • Language detection
  • Human handover
Add modules
Connect to the tools you use
Runs on
Languages
Hosting
Team size

Under the hood

How is it built?

Where the data comes from, what the system does with it, and what comes out.

Inputs

  • Messages in Hindi, Hinglish or English
  • Voice notes
  • Policies, catalogue & orders

The engine

  • Language & script detection
  • Retrieval over one knowledge base
  • Reply in the customer’s language

Outputs

  • Answers in the same language
  • Actions: tracking, returns, leads
  • Handover with a summary

Modules

  • Hindi & Hinglish
  • Regional languages
  • Voice notes
  • One knowledge base
  • Language detection
  • Human handover

Connects to

  • WhatsApp Business API
  • Website widget
  • Shopify / WooCommerce
  • Your CRM
  • Razorpay
  • Freshdesk / Zendesk

Stack

  • Claude / GPT / Gemini
  • Speech-to-text (Indian languages)
  • Vector database
  • WhatsApp Business API
  • Website widget
  • Your order system

Proof, the honest way

What would you measure?

This is a demo, so we don’t claim client results. In a real roll-out, these are the numbers we track from week one — before and after.

  • Chats resolved

    In each language, without a person.

  • Language mix

    Share of Hindi, Hinglish and English chats.

  • Handover rate

    By language — where the bot struggles.

  • Customer rating

    Thumbs up or down after each chat.

FAQ

Hindi & Multilingual Chatbot FAQ

All questions →
What is a Hindi chatbot?

A Hindi chatbot understands customers who write in Hindi (Devanagari), Hinglish (Hindi in Roman letters) or English, and replies in the language they used. It answers from one knowledge base — your policies and order data — so you don’t maintain separate bots, and hands over to a person when it should.

Can it understand Hinglish typed in English letters?

Yes. Hinglish such as “order kab aayega” is understood as well as Devanagari Hindi, and the reply follows the customer’s style.

Which Indian languages can it support?

Hindi and English from day one; Marathi, Bengali, Tamil, Telugu, Gujarati and others can be added and tested with your real messages.

Do we write answers in every language?

No. You keep one knowledge base, usually in English; the assistant answers in the customer’s language from it. Key phrases can be reviewed by your team.

Can customers send voice notes?

Yes, as an add-on: voice notes are transcribed, answered in text or voice, and logged like any other message.

Does the demo really understand Hindi?

The demo is scripted, so it recognises the sample phrases it was written for. A built chatbot uses a language model that understands Hindi, Hinglish and English and answers from your own data.

Built around you

Every demo is a starting point.

Nothing here is sold as-is. Each one is rebuilt around your business — these are the things we tailor on every project.

  • Your workflow

    Steps, approvals and statuses the way your team works today.

  • Roles & permissions

    Who sees and changes what — by branch, team or person.

  • Fields & forms

    Your terms, your fields, your numbering and units.

  • Reports

    The numbers you check every day, in your format.

  • Integrations

    Tally, WhatsApp, payments, couriers and the tools you already use.

  • Your brand

    Your name, logo and colours on every screen and document.

  • Language

    English, Hindi or a regional language for staff and customers.

  • Hosting

    Our cloud, your cloud account or your own server.

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Updated 30 Oct 2026 · Arcade Alliance Network is a web, app, software and AI development company in Lucknow, India, building custom software for businesses in India and worldwide.

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