01 · The problem
What problem does it solve?
A distributor delivers 400 orders a day with 12 drivers. Routes are planned on paper, drivers call the office when they’re lost, and cash comes back in bags counted late at night.
Every week a few customers say an order never arrived. Without proof, the business pays twice.
“Not delivered” disputes
Paid for twice without proof.
Cash gaps
Counted at night, short by morning.
Calls to the office
Drivers asking where to go next.
Blind office
No idea where each order is.