01 · The problem
What problem does it solve?
A gym with 860 members runs on a register at the front desk and a spreadsheet of plans. Members whose plans lapse often just stop coming, and nobody notices for weeks.
Trainers write PT sessions in a notebook, payouts are argued every month, and the owner doesn’t know when the floor is overcrowded or empty.
Lost renewals
Members who drift away without a reminder.
Payout disputes
Sessions counted differently by trainer and owner.
Free riders
Expired members still walking in.
Guesswork
No idea which hours need more staff.