01 · The problem
What problem does it solve?
A multi-speciality clinic sees many follow-up patients from nearby towns. Most travel for hours, wait in the clinic, and spend five minutes with the doctor to review a report.
Doctors try to help on WhatsApp video calls, but there is no booking, no payment record, no consent recorded and the prescription is a photo of handwriting.
Long journeys
Patients travel hours for short follow-ups.
Crowded OPD
Follow-ups take seats from new patients.
Informal video calls
No booking, payment or record.
Unclear prescriptions
Photos of handwriting on WhatsApp.