01 · The problem
What problem does it solve?
A 220-flat society in Lucknow collects maintenance by cheque and cash. The treasurer writes receipts by hand, a volunteer chases defaulters door to door, and the accounts are a register checked once a year.
Complaints — a stuck lift, a leak in the parking — are WhatsApp messages in a busy group, and the guard at the gate writes visitors in a book nobody reads.
Late dues
20–30% of flats pay late every month.
Volunteer time
Evenings spent collecting and writing receipts.
Lost complaints
Buried in the WhatsApp group.
Gate security
Anyone who gives a flat number gets in.