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Arcade Alliance

Live demo · AI tool · E-commerce, education & services

Answers in seconds, a human when it matters.

Order status, returns, product advice and fees — answered instantly from your own data, day and night. When a question needs a person, the agent hands over with the context.

Try it live Make it yours

The problem

“Our team answers the same fifty questions all day — and misses the real buyers.”
The problem this demo is built to solveLive demo · sample data

What is a WhatsApp AI chatbot?

A WhatsApp AI agent answers customer messages from your own policies, catalogue and FAQs, looks up orders, saves leads to your CRM and hands the chat to a person — with a summary — when a question needs one. It replies day and night on the official WhatsApp Business Platform.

Built around your workflow: this demo is a starting point — screens, fields, rules and integrations are made to fit your business.

Reply to a message sent after office hours

Before: Next morningWith the system: At once, 24×7

How the system works · how we measured

The agent runs around the clock. In this demo the replies are scripted to show what a built agent does.

01 · The problem

What problem does it solve?

An online store or coaching institute gets hundreds of WhatsApp messages a day. Most are the same questions: where is my order, what is the return policy, which product suits me, what are the fees.

Two people answer by hand. Replies take hours at peak, nobody answers after 9 pm, and a buyer ready to pay waits in the same queue as “where is my parcel?”.

  • Slow replies

    Shoppers buy from whoever answers first.

  • Night-time silence

    Enquiries after hours go cold by morning.

  • Repetitive work

    Skilled staff spend the day on copy-paste answers.

  • Buyers lost in the queue

    Hot leads wait behind routine questions.

02 · The solution

How does WhatsApp AI Sales & Support Agent fix it?

  1. 01

    Grounded in your data

    The agent answers from your policies, catalogue and FAQs (retrieval), and shows which source it used. If it isn’t in the sources, it doesn’t guess.

  2. 02

    Tools, not just talk

    It looks up orders, opens return tickets and saves leads to the CRM through your existing systems.

  3. 03

    Knows when to hand over

    Low confidence, an upset customer or a big order goes to a person, with a summary of the chat so far.

  4. 04

    Tested before launch

    A set of real customer questions is run on every change, and conversations are reviewed for accuracy and tone.

03 · The result

What changes?

Reply to a message sent after office hours

Before: Next morningWith the system: At once, 24×7

How the system works · how we measured

The agent runs around the clock. In this demo the replies are scripted to show what a built agent does.

Answers
24×7
Shown with every answer
Sources
Tools: orders, CRM, tickets
3
To a human, with a summary
Handoff

Live demo

Try it live.

A scripted demo with sample data, so it behaves the same for everyone. Nothing you do here is saved or sent anywhere.
  1. 1Tap “Where is my order?” — watch the agent call the order tool.
  2. 2Ask for product advice, then ask for a person to see the handoff.
  3. 3Type your own question; the panel shows what the agent did.
Try it in your brand colour
Loading the prototype…

Before & after

The same day, two ways.

Watch each task move from the way it’s done today to the way it runs on the system — or drag the slider yourself.
Today
With the system
  • “Where is my order?”Today: Staff check the courier siteWith the system: Answered from the order system in seconds
  • After 9 pmToday: No reply until morningWith the system: Answered, leads captured
  • Product adviceToday: Depends who is on shiftWith the system: Consistent, from the catalogue
  • Tricky caseToday: Lost in a long queueWith the system: Handed to a person with context

Your numbers

What could it save you?

Put in your own volume and timing. It’s your estimate, worked out in your browser — not a promise from us.
min
min

Our estimate for the same task — change it if you like.

₹ / hr

Your estimate

117 hours a month

About 14.6 working days back every month.

3,900 routine questions a month (26 working days) × 1.8 minutes saved each. Your numbers stay in this browser.

Make it yours

Built around your business.

Choose what your version of WhatsApp AI Sales & Support Agent needs. Your brief builds itself — send it, and we reply with a plan.

Often asked for by businesses like yours

  • Your brand voice and greeting
  • Topics the agent must not answer
  • When to hand over to a person
  • Working-hours rules
  • The languages your customers write in
Always included
  • Knowledge base from your documents
  • Order & CRM look-ups
  • Lead capture
  • Human handoff
Add modules
Connect to the tools you use
Runs on
Languages
Hosting
Team size

Under the hood

How is it built?

Where the data comes from, what the system does with it, and what comes out.

Inputs

  • WhatsApp messages
  • Policies, catalogue & FAQs
  • Order system & CRM

The engine

  • Intent & retrieval
  • Language model (Claude, GPT or Gemini)
  • Guardrails & confidence check

Outputs

  • Grounded replies with sources
  • Tickets & leads in your tools
  • Human handoff with summary

Modules

  • Knowledge base (RAG)
  • Order & CRM tools
  • Lead capture
  • Human handoff inbox
  • Guardrails & evaluations
  • Conversation analytics

Connects to

  • WhatsApp Business Platform
  • Shopify / WooCommerce
  • Zoho, HubSpot or your CRM
  • Google Sheets
  • Razorpay
  • Freshdesk / Zendesk

Stack

  • Claude / GPT / Gemini
  • WhatsApp Business API
  • Vector database
  • Node.js
  • Your order system & CRM APIs

Proof, the honest way

What would you measure?

This is a demo, so we don’t claim client results. In a real roll-out, these are the numbers we track from week one — before and after.

  • First response time

    Seconds instead of hours.

  • Resolved without a human

    Share of chats the agent closes correctly.

  • After-hours leads

    Enquiries captured while the office is closed.

  • Customer rating

    Thumbs up / down after each chat.

FAQ

WhatsApp AI Sales & Support Agent FAQ

All questions →
What is a WhatsApp AI chatbot?

A WhatsApp AI agent answers customer messages from your own policies, catalogue and FAQs, looks up orders, saves leads to your CRM and hands the chat to a person — with a summary — when a question needs one. It replies day and night on the official WhatsApp Business Platform.

Is an AI chatbot allowed on WhatsApp?

Yes, on the official WhatsApp Business Platform. Messages to a customer more than 24 hours after their last message must use pre-approved templates.

What happens when the AI doesn’t know the answer?

It doesn’t guess. It says it will check and hands the chat to a person with a summary of the conversation so far.

Which AI model does it use?

We choose per project — Claude, GPT or Gemini — by language, accuracy and cost, and can switch later without rebuilding the agent.

Can it reply in Hindi?

Yes. It understands and replies in Hindi, Hinglish and other Indian languages, in whichever language the customer writes.

Is the demo on this page a real AI?

No — it is scripted, so it behaves the same for everyone and needs no API key. A built agent uses a language model that answers from your own data.

Built around you

Every demo is a starting point.

Nothing here is sold as-is. Each one is rebuilt around your business — these are the things we tailor on every project.

  • Your workflow

    Steps, approvals and statuses the way your team works today.

  • Roles & permissions

    Who sees and changes what — by branch, team or person.

  • Fields & forms

    Your terms, your fields, your numbering and units.

  • Reports

    The numbers you check every day, in your format.

  • Integrations

    Tally, WhatsApp, payments, couriers and the tools you already use.

  • Your brand

    Your name, logo and colours on every screen and document.

  • Language

    English, Hindi or a regional language for staff and customers.

  • Hosting

    Our cloud, your cloud account or your own server.

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Updated 15 Oct 2026 · Arcade Alliance Network is a web, app, software and AI development company in Lucknow, India, building custom software for businesses in India and worldwide.

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