01 · The problem
What problem does it solve?
A B2B software company gets 40 leads a day from its website, LinkedIn ads and missed calls. Each salesperson spends the first hour of the day googling companies and guessing who is worth a call.
Good leads wait until the afternoon while the team calls whoever arrived first; a third of leads are not a fit at all.
Research time
An hour a day per salesperson.
Slow follow-up
Hot leads called late.
Wrong priorities
Calls in the order leads arrived.
Thin CRM
Records with a name and an email only.