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Live demo · Mobile app · Retail chains, cafés & salons

Give regulars a reason to come back.

Customers earn points on every order, climb tiers and redeem at checkout without a stamp card. Order ahead, refer a friend, and get a nudge on WhatsApp when it’s been a while.

The problem

“Customers come once and we have no way to bring them back.”
The problem this demo is built to solveLive demo · sample data

What is a loyalty and rewards app?

A loyalty and rewards app gives customers points for every purchase, tiers that unlock benefits, offers and referral rewards — under your own brand. Points are applied automatically at checkout, regulars can order ahead, and the business learns who its best customers are and nudges the ones who haven’t returned.

Built around your workflow: this demo is a starting point — screens, fields, rules and integrations are made to fit your business.

Redeeming points

Before: A paper stamp cardWith the system: Applied at checkout

How the system works · how we measured

In the demo the member’s points are applied to the order automatically; new points are added when it is handed over.

01 · The problem

What problem does it solve?

A café chain with four outlets uses paper stamp cards. Customers lose them, staff forget to stamp, and the owner has no idea who the regulars are.

Big delivery apps hold the customer data, and there’s no way to tell a lapsed regular about a new menu.

  • One-time visitors

    No reason to come back.

  • Lost stamp cards

    Loyalty that doesn’t stick.

  • No customer data

    Regulars are just faces.

  • Marketplace dependence

    Paying commission to reach your own customers.

02 · The solution

How does Loyalty & Rewards App fix it?

  1. 01

    Points that just work

    Earned on every order — in the app or at the counter by phone number — and applied at checkout.

  2. 02

    Tiers and offers

    Silver, Gold and Platinum with benefits you choose, and offers for birthdays and slow hours.

  3. 03

    Order ahead

    Regulars order their usual and pick it up without queuing.

  4. 04

    Bring them back

    A WhatsApp nudge when a regular hasn’t visited in a while, and referral rewards for both sides.

03 · The result

What changes?

Redeeming points

Before: A paper stamp cardWith the system: Applied at checkout

How the system works · how we measured

In the demo the member’s points are applied to the order automatically; new points are added when it is handed over.

Points applied at checkout
Auto
With real benefits
Tiers
Rewarded both ways
Referrals
For lapsed customers
Nudges

Live demo

Try it live.

Clickable, with sample data. Nothing you do here is saved or sent anywhere.
  1. 1Order ahead and see your points applied.
  2. 2On the counter app, make the order and hand it over.
  3. 3See the points and referral reward at the end.
Make it yours
Loading the demo…

Before & after

The same day, two ways.

Watch each task move from the way it’s done today to the way it runs on the system — or drag the slider yourself.
Today
With the system
  • LoyaltyToday: Paper stamp cardWith the system: Points in the app
  • RedeemingToday: Ask at the counterWith the system: Applied at checkout
  • RegularsToday: Faces, not namesWith the system: Known and rewarded
  • Lapsed customersToday: GoneWith the system: A nudge after a set time

Make it yours

Built around your business.

Choose what your version of Loyalty & Rewards App needs. Your brief builds itself — send it, and we reply with a plan.

Often asked for by businesses like yours

  • Points per rupee
  • Tier thresholds and benefits
  • Expiry rules
  • Which outlets take part
  • How often nudges go out
Always included
  • Points & tiers
  • Offers
  • Order ahead
  • WhatsApp nudges
Add modules
Connect to the tools you use
Runs on
Languages
Hosting
Team size

Under the hood

How is it built?

Where the data comes from, what the system does with it, and what comes out.

Inputs

  • Orders from the app and POS
  • Customer phone numbers
  • Offers & tier rules

The engine

  • Points & tier rules
  • Offer targeting
  • Lapse detection

Outputs

  • Customer app
  • WhatsApp nudges
  • Customer insights

Modules

  • Points & tiers
  • Order ahead
  • Offers & coupons
  • Referrals
  • WhatsApp nudges
  • Customer insights

Connects to

  • Your POS
  • Razorpay / UPI
  • WhatsApp Business API
  • Your website
  • Google Wallet passes

Stack

  • React Native (Android & iOS)
  • Your POS integration
  • Node.js
  • PostgreSQL
  • WhatsApp Business API
  • Razorpay

Proof, the honest way

What would you measure?

This is a demo, so we don’t claim client results. In a real roll-out, these are the numbers we track from week one — before and after.
  • Repeat visits

    Per member, per month.

  • Redemption rate

    Points used vs earned.

  • Referrals

    New customers from members.

  • Win-backs

    Lapsed customers who returned after a nudge.

FAQ

Loyalty & Rewards App FAQ

All questions →
What is a loyalty and rewards app?

A loyalty and rewards app gives customers points for every purchase, tiers that unlock benefits, offers and referral rewards — under your own brand. Points are applied automatically at checkout, regulars can order ahead, and the business learns who its best customers are and nudges the ones who haven’t returned.

Do customers have to download an app?

Not to earn points — their phone number at the counter is enough. The app adds ordering ahead, offers and their points balance.

Can it work with our POS?

Yes, if your POS has an API or export; points then appear on the bill as well as in the app.

How do we stop points being misused?

Points are tied to verified phone numbers and bills, with limits on redemptions and alerts for unusual patterns.

Won’t WhatsApp nudges annoy people?

Customers opt in, you set how often nudges go out, and they can stop them any time.

Can several outlets share one programme?

Yes — points are earned and redeemed at every outlet, with reports for each.

Built around you

Every demo is a starting point.

Nothing here is sold as-is. Each one is rebuilt around your business — these are the things we tailor on every project.
  • Your workflow

    Steps, approvals and statuses the way your team works today.

  • Roles & permissions

    Who sees and changes what — by branch, team or person.

  • Fields & forms

    Your terms, your fields, your numbering and units.

  • Reports

    The numbers you check every day, in your format.

  • Integrations

    Tally, WhatsApp, payments, couriers and the tools you already use.

  • Your brand

    Your name, logo and colours on every screen and document.

  • Language

    English, Hindi or a regional language for staff and customers.

  • Hosting

    Our cloud, your cloud account or your own server.

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Updated 30 Oct 2026 · Arcade Alliance Network is a web, app, software and AI development company in Lucknow, India, building custom software for businesses in India and worldwide.

Got a problem like this?

Tell us how your team works today. We’ll show you a prototype of the fix — with your own terms and sample data — before anything is built.

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