01 · The problem
What problem does it solve?
A food brand sells through 12 distributors in Uttar Pradesh, each serving 300–600 retailers. Salesmen write orders in notebooks or send WhatsApp photos; the distributor’s clerk types them in and works out the month’s schemes by hand.
The brand sees secondary sales only when distributors send Excel sheets at month end, so a falling city is noticed weeks late. Scheme claims are disputed because nobody can show which order earned them.
Scheme mistakes
Free goods given wrongly — or missed and disputed.
Bad debt
Orders supplied to retailers already over their limit.
Late visibility
Secondary sales arrive a month late in Excel.
Retyping
Orders written, photographed and typed again.